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Quality Assurance

As an emerging organization, we have realized the value of quality to appreciate a dominating presence. Hence, we have installed a set of rules defining our quality policy. Our growth is in line with our quality agreement, as we obtain the best-suited table of raw materials after conducting rigorous reviews. Moreover, during the product development stage, we kept the interest of respected clients in mind and test out each of the product before final shipment.

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Quality Policy

Mutiara Roofing Industries Pvt. Ltd., is committed to the total Client needs by delivering quality products on stipulated time. All levels of the organization are dedicated to the process of meeting or exceeding the customer requirements. In addition, we are committed to comply with requirements and work to continually improve the effectiveness of the quality management system. We have a framework for establishing reviewing quality objectives. It will be communicated within the organizations reviewed for suitability.
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Quality Standards

Validation and Verification:

  • Roles and responsibilities are clearly defined, reviews and audits are conducted regularly to identify non-conformance and verify compliance.

Control of Non-conformances:

  • This involves identifying and recording non-conformance, performing detailed analysis and subsequent resolution of any non-conformances.

Corrective and Preventive Action

  • When internal Quality Audits result in non-conformances, corrective action is triggered through corrective and preventive action plans. The effectiveness of all such plans are closely monitored. Customer complaints are recorded and detailed analysis is carried out. Corrective action is implemented with a view towards continual improvement.
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